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Terms & Conditions

Terms & Conditions


Thanks for choosing Flights Monkey!

The rules below cover your use of the Flights Monkey website at https://reservationsflightstoday.com. Carrying on with our services means you accept them. If any part of these terms is unacceptable to you, please do not use the website.

The site exists so that visitors can look up travel information, check what is available, book genuine reservations and deal with travel suppliers. You may use it for those purposes only. When you browse, make a booking or speak to one of our customer service agents, you confirm that you accept this agreement. We may revise these terms over time, and if you keep using the website after a revision, you are treated as accepting the new version.

Who May Use the Website

To use this website, you need to:

  • Be 18 or older and mentally capable of making decisions.
  • Be legally able to enter into a binding agreement.
  • Follow these terms whenever you use the site.
  • Book real trips, either for yourself or for people you are lawfully permitted to book for.
  • Tell anyone you book for which terms govern their reservation.
  • Supply details that are correct, up to date and complete.
  • Keep your login details protected if you hold an online account on the website.

We may refuse anyone access to this website and its services at any time, with no warning, for reasons such as breaking these terms.

What Is Not Allowed

You agree that you will not:

  • Put the website to any commercial use.
  • Place reservations that are speculative, untrue or fraudulent.
  • Gather, track or copy anything on the website, by hand or with automated tools, unless we have given written consent.
  • Ignore robot exclusion headers or get around controls that restrict access to the website.
  • Do anything that places an unreasonable load on our systems.
  • Link deep into the website, or embed it within a different site, without our written approval.
  • Alter, copy, share, send, show, reproduce, publish, adapt or sell any information, software or services that come from the website.
  • Carry out fraudulent or suspicious activity; if you do, we can cancel bookings, close accounts and pursue legal action.

Rules for Paying Online

This part applies to anyone who books travel and pays through our online payment gateway. Under our privacy policy your personal details are kept safe, and we will not hand them to others without your consent unless the law requires it.

Terms for Online Payments

These terms for online payments (the "Terms") set out how you may use the online payment services ("Online Payments") provided by us ("Company," "we," "us," or "our"). Using Online Payments means you are bound by the Terms, so please read them with care.

  • Agreeing to the Terms: Using Online Payments confirms that you have read and understood the Terms and accept them. If any part is unacceptable to you, do not use Online Payments.

  • Your Payment Details: The payment details you supply must be correct, complete and current, and keeping them updated is your job.

  • Safety: Protecting your payment details matters to us, and Online Payments rely on security measures that meet industry standards. You also share the duty of keeping those details safe and not passing them to anyone else.

  • Permission to Charge: When you enter your payment details, you allow us to charge the stated amount for what you are buying. You confirm that you are entitled to use that payment method and to pay with it.

  • Proof of Payment: After a payment goes through, you will be sent a confirmation by email or notification, which counts as your proof of payment.

  • Refunds: Check the refund policy that goes with your purchase. Any refund we issue follows that policy.

  • Disputed Payments: Think a charge was not authorized, or disagree with a payment? Contact us right away so we can sort it out.

  • Processing Fee: A payment processing fee is sometimes charged. If one applies, you will be told before you finish paying.

  • Availability: We do our best to keep Online Payments running, but we cannot promise that they will never be interrupted or that they will be free of errors.

  • Updates to the Terms: The Terms may be revised now and then. We will tell you about changes, and if you continue to use Online Payments, you accept the revised Terms.

  • Ending Online Payments: We may stop or suspend Online Payments whenever we like, without notice. If that happens, you remain responsible for finishing any payments still outstanding.

  • Getting in Touch: For any question or worry about these Terms or Online Payments, email us at info@reservationsflightstoday.com.

Using Online Payments means you accept these Terms.

Where Our Liability Ends

This service is offered as a convenience, and we are not liable for anything arising from providing it. What you do on our website is your responsibility, and we may end your access whenever we see fit.

Limits on Liability

This part of our Terms & Conditions explains where responsibility for the services provided by us ("Company," "we," "us," or "our") stops. Please read it closely so you know what we are, and are not, answerable for.

  • No Guarantees: Our services come "as is." We give no warranty, stated or implied, about how accurate or dependable they are or whether they fit your particular needs. Nor do we promise they will be free of errors, uninterrupted or secure against every vulnerability.

  • Not Professional Advice: Nothing in our services is legal, financial or other professional advice. Do not treat information found through our services as a replacement for such advice; get proper guidance suited to your own situation.

  • Content From Others: Our services might link to, or give access to, content or services from third parties. We take no responsibility for whether that material is accurate, lawful or of good quality, and you rely on it at your own risk. We neither endorse nor vouch for it.

  • Damages We Do Not Cover: As far as the law allows, its officers, employees, agents and affiliates are not liable for direct, indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue, whether suffered directly or indirectly, that result from your use of our services or any third-party content.

  • Cap on Liability: Our total liability for all claims connected to your use of our services will never exceed what you paid us, if anything, during the six months before the claim.

  • Your Duty to Cover Us: You agree to indemnify us and its affiliates, and keep us free from any claims, demands or damages, including attorney's fees, that stem from your use of our services, from breaking these terms or from infringing someone else's rights.

  • Events Outside Our Control: We are not liable when we fail to perform, or are late, because of circumstances we cannot reasonably control, such as acts of nature, government action, labor disputes or technical failures.

  • Where Local Law Differs: Certain jurisdictions do not permit some kinds of damages to be excluded or limited, so the limits above may not apply to you. Where that is so, our liability is limited as far as the law permits.

Other Conditions

If we choose not to enforce one of our rights under these terms, we have not given it up for good. The internet is never fully secure, and you accept responsibility for keeping your username and password safe.

Card and Bank Account Information

This part of our Terms & Conditions describes how debit/credit card and bank account details are collected, stored, protected and used when you use the services of Flights Monkey ("Company," "we," "us," or "our"), and what each side is responsible for. Please read it closely to see how your financial information is treated.

The debit/credit card details you give must be correct and valid, and it is up to you to make sure your account has enough funds to cover payments.

What We Collect: To pay for our services, you may need to enter debit/credit card or bank account details. These can include:

  • Card details: the card number, expiry date, CVV and the name on the card.
  • Bank account details: the account number, routing number and the account holder's name.

Safe Transactions: Your financial information is important to us, and we apply industry-standard security measures to it during transactions. It is also up to you to keep that information safe and to avoid sharing it with others.

Permission to Charge: Entering your debit/credit card or bank account details gives us permission to charge the stated amount for what you are buying. You confirm that you are entitled to use that payment method and to pay with it.

Protecting Your Data: We apply security safeguards to your financial information. The way we handle and store data follows industry best practices and aims to prevent unauthorized access or disclosure.

Outside Payment Processors: Sometimes we rely on external payment processors to carry out transactions. They run their own security safeguards for your financial information, and we suggest you read their terms and privacy policies to learn more.

How It Is Used and Shared: We use your financial information solely for the reason you gave it, for instance to take a payment. We do not sell it, rent it or pass it to third parties, other than where the law demands it or where doing so is needed to deliver our services.

How Long We Keep It: Your financial information is kept for as long as we need it to take payments, meet legal duties or serve legitimate business needs.

Keeping It Correct: You must make sure the card and bank account details you enter are right and current. Mistakes or mismatches can lead to failed or delayed payments.

Updates to This Part: This part may be changed to reflect new practices or services. We will let you know about changes and suggest that you look over it from time to time.

When you use our services and enter debit/credit card or bank account details, you agree to the collection, use and protection of that information as described here. If you do not accept these terms, please do not use our services.

Your Personal Data

While you use the services of Flights Monkey ("Company," "we," "us," or "our"), we may gather, hold and process personal information. Protecting your privacy and treating your information responsibly is part of our commitment. This part explains how we gather, use and protect it.

We may gather and use your personal information where necessary, including for security and law enforcement. Using the website means you accept our information privacy policy.

What We Gather: We may collect personal information from you as you use our services. Examples include, without limitation:

  • Contact details: your name, address, email address and phone number.
  • Payment details: credit card data and billing information.
  • Account details: your username, password and other sign-in information.
  • Correspondence: records of your exchanges with us, for example emails or chat logs.
  • Usage data: how you use our services, including your browsing history, IP address and device details.

How We Use It: Your personal information may be used for these purposes:

  • Delivering and maintaining our services.
  • Handling transactions such as billing and payments.
  • Contacting you about your account, news or changes to our services.
  • Answering your questions and offering customer support.
  • Tracking and studying how services are used so we can improve what we offer.
  • Sending promotional and marketing material where the law allows.

When We Share It: Your personal information may be shared in these cases:

  • With outside service providers who help us deliver and maintain our services.
  • To meet legal duties, for example answering subpoenas, court orders or legal investigations.
  • We collect personal information in order to defend the rights, privacy, safety or property of ourselves and our users.
  • If our company is merged, acquired or sold in whole or in part, we may pass on your information as the law permits.

Keeping Data Secure To protect your personal information against unauthorized access, disclosure, alteration or destruction, we take reasonable steps such as encryption, limited access and routine security reviews.

Keeping Data Only As Long As Needed: Your personal information is held for as long as it is required for the purposes described above. After that, it is securely erased or made anonymous.

What You Can Ask For: You hold particular rights over your personal information, including the right to see it, correct it, delete it or restrict how it is processed. You may further be entitled to data portability and to object to processing.

Updates to This Part: This part may be amended as our practices and services evolve. You will be told about any changes, and we recommend reviewing it regularly.

Your Agreement: Using our services means you agree to the collection, use and sharing of your personal information as set out here. If you do not accept these terms, do not use our services. Our Privacy Policy applies to your use as well.

Payment Gateway Notice: You use the online payment service at your own risk. Apart from what the website states, neither we nor the payment service providers make any further promises. These terms are here to help you understand and refer back to, and they do not suggest any endorsement of, or partnership with, a specific company or service provider.